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Booking Policy

Complimentary Consultation & Sensitivity Patch Test

A Sensitivity Patch Test is mandatory at 48-hours or at least 24-hours prior your appoitment time for all semi-permanent services.

A Sensitivity Patch test required for all new clients for Eyelash Lift & Tint at least 24-hours prior appointment. Must be 18 or over, can't be pregnant or breastfeeding.

Please get in touch and send over clear pictures of your eyebrows for online assessment if you have traces of pigment left.

Please advise in note when booking your treatments if you have any allergies or taking any medication including food supplements.

Missed Appointments

Missed appointments will be charged 25% of appointment price.

Missed complimentary touch up appointments (6-8 weeks' time frame from initial microblading/powder/ombre session) will be charged £100 when rebooked.

It is client's duty to book their complimentary retouch session no later than the timeframe given.

Deposit & Cancelation Policy

Deposit oF £50 is applicable for all appointment types in order to secure your booking successfully, this amount will be deducted from your bill.

Please make sure you plan your trip ahead and arrive at your appointment on time or even slightly earlier to avoid not being seen and/or losing 25% of appointment value.

48-hours cancelation policy stands for all appointment types.

Deposit is non-refundable for no-shows or late cancelations.

Failure to give us 48-hour notice of your cancelation will result in losing your deposit. The cancelation policy is firm and non-negotiable.

If you wish to cancel outside our working hours, you are required to do so by E-mail at: splendouraesthetics@gmail.com